CAREER OPPORTUNITIES

POSITION:
Foundation Sr. Program Manager

REPORTS TO:
Foundation President

INTERFACES WITH:
Charlotte Regional Business Alliance® Foundation Board, CLT Alliance staff and investors. entrepreneurs, small businesses, and other stakeholders.

SALARY RANGE:
$75,000 – $85,000 + bonus opportunity and competitive benefits package.

GENERAL POSITION DESCRIPTION:
The CLT Alliance Foundation (the Foundation) seeks a Sr. Program Manager to provide key program leadership of all Foundation programs, designed to grow small businesses and business leaders, ensuring inclusive economic growth and prosperity for all.

REQUIREMENTS:

• Ability to manage complex and fast-changing portfolios of work and prioritize effectively in response to changing demands.
• Current experience working in the Charlotte small business and entrepreneurial ecosystem.
• Demonstrate sharp attention to detail.
• Strong verbal and written communication skills.
• Ability to forge strong, trusting relationships with all stakeholder groups.
• Embody an entrepreneurial spirit and a track record showing initiative and ownership of work.
• Familiarity with grant applications and execution preferred.
• Bachelor’s degree and 3 – 7 years of relevant project and/or program management experience strongly preferred.
• Strong proficiency with the Microsoft Office Suite, notably Microsoft Excel and PowerPoint

IDEAL CANDIDATE TRAITS:

• Ultimate Multitasker — Outstanding organizational skills, excellent time management and judgment, the ability to manage complex tasks in a fast-paced environment, superior customer service capabilities, and grace under pressure.
• Expert Partnership Manager and Communicator — Ability to communicate effectively in writing and verbally with investors, stakeholders, thought leaders and internal members of the team.
• Overachiever — Outstanding record of achievement and initiative, entrepreneurial spirit, and profound sense of responsibility.
• Creative and Strategic Thinker — Ability to meet both internal and external objectives innovatively and efficiently.
• Attentive Colleague — Quick study, sense of humor, and a true team player.

SPECIFIC DUTIES:

• Contribute to the efficacy, measurement, growth and sustainability of all Foundation programs by:
  • Identifying critical communication channels,
  • Raising the visibility of programs,
  • Interfacing with current and past participants,
  • Securing new participants,
  • Managing their experience with the Foundation,
  • Tracking metrics, and
  • Building alumni associations where appropriate.
• Lead Foundation program evaluation and execution.
• Provide support for Foundation events.
• Actively participate in the creation of new programs and changes to existing programs.
• Build and manage grant deliverables and required reporting.
• Build and manage program and organizational reports (Excel, Tableau, etc.), presentations (Canva, PowerPoint, etc.).
• Staff CLT Alliance Foundation board meetings including administrative duties such as scheduling, preparing agendas, taking minutes, creating and distributing materials.
• Manage project-wide deliverables and day-to-day communications with and for the Foundation President.
• Develop trusted relationships with the CLT Alliance team and be able to work effectively cross-functionally.
• Clearly communicate the progress of monthly/quarterly/annual initiatives to internal and external
stakeholders.
• Perform other duties as assigned.

CLT ALLIANCE:
The Charlotte Regional Business Alliance® champions, serves and works to unite a region compromised of people from all walks of life.  We honor diversity, inclusion, and equity internally and externally.  We are committed to advancing economic opportunity and prosperity for all across the Charlotte Region. Please download and complete the application, forward with cover letter and resume to careers@charlotteregion.com.

REPORTS TO:
Chief Economic Development Officer

INTERFACES WITH:
Economic development and commercial development stakeholders across the Charlotte Region and North and South Carolina, decision makers and site consultants evaluating region for investment, Economic Development Advisory Council, CLT Alliance investors and prospective investors, CLT Alliance direct and indirect team members.

OBJECTIVE:
Responsible for 1) generating new investment leads for the Charlotte Region from companies seeking to grow, expand, or relocate their business; 2) working with local and state partners, and the private sector, to secure wins for the region; 3) managing and reporting on activity, sharing economic development insights and trends with key stakeholders.

SPECIFIC DUTIES AND RESPONSIBILITIES (INCLUDING, BUT NOT LIMITED TO):

Business recruitment

1. Contributes to execution of lead-generation strategies, including conducting direct company outreach and leveraging third-party contractors and platforms.
2. Plans, coordinates, and participates in outbound marketing trips and sales missions to promote Charlotte Region.

Collaboration

1. Supports team members, clients, and local and state partners with requests for information (RFIs), site visits, and project follow-up.
2. Works closely and cross-trains with research team and business intelligence analyst to target opportunities (e.g., by industry/sector, geography, project type) best suited for region.
3. Leverages CLT Alliance investors and key partners as subject matter experts, influencers, and champions in building the case for investing in the Charlotte Region.

Managing activity and communication

1. Records lead and project activity and updates in Salesforce, monitors and actively manages team activity.
2. Works with Chief Economic Development Officer and Economic Development Specialist to regularly report on pipeline, insights, trends for team members, Economic Development Advisory Council (EDAC), Select CLT council, Board leaders, and CLT Alliance investors.
3. Prioritizes regular and transparent communication with economic development partners at local and state levels.
   Handles all other duties as assigned by the Chief Economic Development Officer.

JOB REQUIREMENTS:

• Intellectually curious, self-starter, and fast study.
• Thrives in dynamic team environment and motivated when working independently.
• Strong communicator with knack for attention to detail. Must appreciate and apply accuracy with numbers and presentations. Foreign language a plus.
• Creates and follows process, enjoys problem-solving, and comfortable working with large data sets.
• Comfortable with public speaking in small and large settings.
• Familiarity with economic development, site-selection process, office and industrial real estate; knowledge of the Charlotte Region, North Carolina, and South Carolina a plus.
• Proficient in Salesforce, Tableau, Power BI, Canva, GIS, and Microsoft Office suite.
• Minimum of three years of related lead-generation, sales, research, GIS, real estate, or economic development experience.
• Bachelor’s degree or studies in urban planning, economics, real estate, finance, business, public policy or related discipline.
• Be able to perform those tasks that are essential to the job, with or without reasonable accommodation.

EVALUATION OF JOB PERFORMANCE:
Regular cadence of meetings regarding performance; Bi-annual review with Chief Economic Development Officer.

COMPENSATION:
Salary range $65,000-$75,000 plus eligible incentive structure based on individual and organizational performance.

CLT ALLIANCE
The Charlotte Regional Business Alliance® champions, serves and works to unite a region comprised of people from all walks of life. We honor diversity, inclusion, and equity internally and externally. We are committed to advancing economic opportunity and prosperity for all across the Charlotte Region.
To apply, please download and complete the application, forward with cover letter and resume to careers@charlotteregion.com.

REPORTS TO:
VP of Communications

INTERFACES WITH:
CLT Alliance leadership, Marketing and Communications, Advocacy, Business Development, Talent, Research and Engagement Teams, business and community leaders, CLT Alliance investors/volunteers.

OBJECTIVE:
Responsible for creating, publishing, and distributing engaging content to a business community audience of CLT Alliance investors, site selection consultants, C-Suite and Commercial Real Estate executives across all CLT Alliance owned platforms including website, e-newsletters, e-mails and other platforms as needed.  Content demonstrates we understand their needs, builds trust, and ensures the CLT Alliance is seen as a thought leader that will solve relevant challenges for the Charlotte Region.

SPECIFIC DUTIES AND RESPONSIBILITIES (INCLUDING, BUT NOT LIMITED TO):
Support Chief Marketing Officer and VP of Communications in developing, organizing, and creating insightful, relevant, and useful content for the CLT Alliance target audiences.  This role will help reinforce our unique value proposition across all CLT Alliance owned and shared platforms including social media, e-mail communications, and website.

1. Develop a dynamic social media content calendar focused on the CLT Alliance’s key messages while providing value to CLT Alliance target audiences.
2. Plan, implement, and manage email marketing campaigns to support CLT Alliance events and announcements, writing compelling content and designing visually appealing email templates.
3. Maintain the voice of the organization across all CLT Alliance platforms, by consistently producing quality content, and engaging and informing CLT Alliance target audiences.
4. Write articles for e-newsletter, CLT Alliance emails, and social platforms on topics that are relevant to the CLT Alliance audiences, optimizing content for SEO where appropriate.
5. Lead for all website content updates across all CLT Alliance teams; collaborate with Database and Website Director on technical updates.
6. Collaborate with internal and external teams to produce relevant content across social media and all CLT Alliance owned platforms.
7. Support graphic needs in the design, development, and production of CLT Alliance materials that support the organization brand.
8. Lead day-to-day support of all our social media platforms and their successful execution of our social media strategy, including quarterly analysis of platform performance with clear recommendations of next steps.
9. Serve as a key member of the Marketing and Communications team to assist with content, scripting, video, photography, and other needs.
10. Handle other requests and projects that may be assigned by the CMCO and Vice President of Communications.

JOB REQUIREMENTS:

• BA/BS degree with at least three years of work experience in a similar role either working for an organization or freelancing.
• Experience in producing digital content as well as knowledge of our four key social media platforms in order of importance: LinkedIn, Instagram, X, and Facebook.
• Understanding of how to use different types and various forms of content to support their respective platforms.
• High attention to detail and accuracy, particularly in copywriting.
• Adept at managing multiple projects at once, highly organized, prioritizes projects, meets timelines and deadlines.
• Highly motivated, generating ideas and programs without specific direction,
• Dual-minded approach: Highly creative and excellent writer but also process driven, can think, scale and rely on data to make decisions.
• Proficiency with Adobe creative suite (Photoshop, Illustrator, and InDesign)
• Proficiency with Canva or other content creation programs
• Knowledge of Hootsuite or other social media management platform
• Experience in implementing SEO strategies, Google Analytics, HTML
• Excellent writer, thought leader, strong initiative.
• Must live within 30 miles of Charlotte or be willing to relocate within 90 days.

EVALUATION OF JOB PERFORMANCE:
Bi-yearly review with VP of Communications

COMPENSATION:
Salary range $65,000-$70,000 plus eligible incentive structure based on individual and organizational performance.

CLT ALLIANCE
The Charlotte Regional Business Alliance® champions, serves and works to unite a region comprised of people from all walks of life. We honor diversity, inclusion, and equity internally and externally. We are committed to advancing economic opportunity and prosperity for all across the Charlotte Region.
To apply, please download and complete the application, forward with cover letter and resume to careers@charlotteregion.com.