Central Piedmont Community College (CPCC)

This North Carolina Community College System program provides company-tailored free training support, including expense reimbursement, to support new, full-time production and service positions created in the State. Eligible companies are either (1) units of a central administrative office or (2) operations engaged in manufacturing, intensive technology, customer service or data processing, warehousing or distribution, and air courier service. Eligible trainees include (a) newly hired, full-time employees engaged in the direct production of goods and services, and (b) their first-level supervisors. 

The Customized Training Program is also available to companies that purchase new equipment and need to train existing employees in order to enhance their productivity.

In Charlotte and Mecklenburg County, the Customized Training Program is administered by Central Piedmont Community College (CPCC), the largest community college in North Carolina and one of the most highly recognized schools of its type in the United States. CPCC works closely with new and expanding companies to develop training curricula specific to their individual needs. The program makes instructors available at no expense and draws on a statewide network of skilled professionals with industry-based experience in a wide range of technologies and disciplines.

The Customized Training Program also recognizes that, in some cases, the most effective training is available from the company’s own trainers who use an in-house curriculum. In this instance, the program can offset the costs of instructor wages, “train the trainer” expenses, a percentage of training materials costs, and trainer travel expenses.

Expense reimbursement under the program is available according to the terms of the customized training plan that qualifying companies negotiate with the North Carolina Community College System. This process, which requires that CPCC be contracted for at least some portion of the company’s training needs, is governed by pre-established rates for the cost of instructors’ time, travel and training. The per-employee value of the New and Expanding Industry Training Program varies from project to project but can be as high as $1,000 to $2,000, depending on the complexity of company technology and type of training required.

For further information, please contact the Charlotte Chamber or

Ms. Allison Bowers
Director, Economic Recruitment, Corporate & Continuing Education
Central Piedmont Community College
PO Box 35009, Charlotte, NC  28235


Charlotte Works

Charlotte Works  and the Charlotte offices of NCWorks provide free of charge a wide range of services geared to help employers recruit and screen job candidates. Their services are especially valuable because they reduce the time and manpower an expanding company’s HR department spends in narrowing large groups of applicants down to a workable group of qualified candidates. The value of this service varies from project to project but can be conservatively estimated at $500 per new hire.

New companies provide Charlotte Works a list of job openings and requirements for each position. With assistance from NCWorks and other organizations, Charlotte Works matches applicants (both those on file in the NCWorks Online database and those who respond to company-placed ads or project-specific websites) with job positions and refers selected individuals to the company by setting up interviews, sending resumes or implementing other referral procedures determined by the company and Charlotte Works. Job positions can also be posted on NCWorks Online.

Charlotte Works also administers certain on-the-job (OJT) and incumbent workforce training grants and can help companies assess their eligibility for such programs.

Under North Carolina law, companies that terminate any newly hired employees for poor performance within 100 days of employment can request non-charging of unemployment insurance. This applies to all new hires, not just DES referrals. North Carolina is the only state that offers this probationary period for unemployment insurance purposes.

For more information, please contact

Charlotte Works 
Eric Lewis
Director of Business Services
11301 Carmel Commons Boulevard


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